OnSend Privacy Policy

OnSend S.A.R.L ("OnSend", "we", "our", or "us") is committed to protecting the privacy of our customers, users, and visitors. This Privacy Policy ("Policy") describes the types of information we collect, how we use, store, and share this information, and the choices you have regarding our personal data when you use our business communication platform.

Please read this Policy carefully. By using our services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with this Policy, please do not use our services.

Changes to This Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, platform features, or applicable laws and regulations. When we make changes to this policy, we will update the "Last Updated" date at the beginning of the document and notify you of the changes by posting an announcement on our platform, sending an email to the address associated with your account, or using other appropriate communication channels.

We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices and your privacy rights. Your continued use of our platform and services after any changes to this policy constitutes your acceptance of the updated Privacy Policy and its terms. If you do not agree with the changes, you should discontinue your use of our platform and services.

Scope of This Privacy Policy

This Privacy Policy applies to all aspects of OnSend's platform and services, including our website (onsend.app), applications, and any related features, tools, or resources. The policy covers the collection, use, storage, and sharing of your personal information in connection with your use of our platform and services, as well as any interactions you may have with us through email, customer support, or other communication channels.

Please note that this Privacy Policy does not apply to:

Third-Party Websites: Our platform and services may contain links to third-party websites, products, or services that are not owned or controlled by OnSend, LLC.
User-Generated Content: Some features of our platform and services may allow you to submit or share content.
Non-Personal Information: This Privacy Policy focuses on the collection and use of personal information.

Information We Collect

We collect information about you to provide, maintain, and improve our services, as well as for other purposes described in this Privacy Policy. The types of information we collect include:

Personal Information: Full name, email address, and phone number
Business Information: Business name, address, type, website, and other relevant details
Communication Information: Content and metadata of your communications
Verification Information: Government-issued identification and proof of address

How We Use the Information

We use the information we collect for various purposes, including:

Providing OnSend Services
Service Communications
Customer Service
Quality Control
Research and Development
Enhance Website Experience
Security and Fraud Prevention

Security Safeguards

We implement various security measures to protect your information:

Data Encryption
Access Controls
Network Security
Secure Development Practices
Security Training and Awareness
Incident Response and Management

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

OnSend S.A.R.L

Email: [email protected]

Website: onsend.app